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Privacy Policy

1. Introduction

 

Dave Saunders Coaching is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable legislation.

 

By using our website and services, you agree to the collection and use of information in accordance with this policy.

 

 

2. Information We Collect

 

We may collect and process the following data about you:

 

 

2.1 Personal Data You Provide Voluntarily:

 

  • Name

  • Email address

  • Phone number

  • Address (if required for service)

  • Health or lifestyle-related information (only when necessary for coaching purposes and with your explicit consent)

  • Payment information (handled via third-party secure payment processors)

 

 

2.2 Automatically Collected Data:

 

  • IP address

  • Browser type and version

  • Device information

  • Website usage data through cookies (see Section 8)

  • Referral source

 

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

 

  • To deliver coaching services you have signed up for

  • To manage payments and subscriptions

  • To personalise your experience and provide tailored advice

  • To send essential service-related communications (e.g., check-ins, updates)

  • To send marketing emails where consent has been given

  • To comply with legal and regulatory obligations

 

 

4. Legal Basis for Processing

 

Under the UK GDPR, we rely on the following legal bases:

 

  • Consent – for marketing communications and collecting sensitive data (e.g., health info).

  • Contract – where processing is necessary for the performance of a contract (e.g., coaching agreement).

  • Legal Obligation – where processing is required by law (e.g., tax records).

  • Legitimate Interests – for improving services, fraud prevention, and security.

 

 

5. Data Sharing and Third Parties

 

We will never sell or rent your data. However, we may share your personal data with:

 

  • Service Providers (e.g., payment processors, CRM or coaching platforms, email marketing software)

  • Professional Advisors (e.g., accountants, legal consultants)

  • Authorities where legally required (e.g., HMRC)

 

All third-party providers are GDPR-compliant and have data processing agreements in place.

 

 

6. Data Retention

 

We retain personal data for as long as necessary to provide services and fulfil our legal obligations.

 

  • Client data is kept for a minimum of 6 years after termination of services (for accounting/legal purposes).

  • Marketing data is reviewed every 12 months, and data for inactive contacts will be removed unless consent is renewed.

 

 

7. Your Rights Under UK GDPR

 

You have the following rights:

 

  • Access – Request a copy of your data.

  • Rectification – Request correction of inaccurate data.

  • Erasure – Request deletion of your data (where legally permissible).

  • Restriction – Request a restriction on processing your data.

  • Portability – Request to transfer your data to another service.

  • Objection – Object to data processing based on legitimate interest or direct marketing.

 

To exercise any of your rights, please contact: [Insert contact email].

 

 

8. Cookies

 

We use cookies to improve your experience on our site and analyse website traffic.

 

You can accept or reject cookies via our banner or by adjusting your browser settings. For detailed information, please refer to our Cookie Policy (link this if hosted separately).

 

 

9. Security

 

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

 

This includes the use of secure servers, encryption, and limited access controls.

 

 

10. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. Please read their privacy policies.

 

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified by email.

 

 

12. Contact Us

 

If you have questions or concerns about this Privacy Policy or the way we handle your personal data, please contact:

 

Dave Saunders Coaching

[Insert Business Address]

Email: [Insert email address]

Phone: [Insert phone number – optional]

 

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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